General Insurance Code of Practice

On 1 July, 2014 the Insurance Council of Australia launched the revised General Insurance Code of Practice.

The Insurance Council of Australia requires companies to adhere to clause 3.6.7 of the Code. Employees of Insurers who subscribe to the Code must ensure they thoroughly understand the recent changes and how these changes affect their work. 

ANZIIF offers two General Insurance Code of Practice online training programs.

General Insurance Code of Practice Training Program (COPF15)

 Fee

$145 inc GST  Members & Non-Members

 Duration

 4 - 6 hours

 Delivery

 Online

 CIP Points

6 CIP Points

 Level

Introductory

To enrol, download the Compliance Solutions Enrolment Form.

The General Insurance Code of Practice Training Program based on the updated version of the Code released in July 2014, provides participants with a detailed examination of the General Insurance Code of Practice, case studies, self-check questions and short answer questions with feedback to assist your learning.

Participants will learn about the objectives and principles of the Code and how they apply in relation to customers buying insurance and making claims.

Who should enrol?

This program is a must for members of the Insurance Council of Australia and other industry participants and service providers who sign up to the Code.

Learning Outcomes

Online short interactive course which consists of six sections:

  • About the Code of Practice
  • Code Objectives and Coverage
  • Buying Insurance
  • Insurance Claims
  • Complaints Handling and Dispute Resolution
  • Code Monitoring and Enforcement.

To find out more or to organise your organisation's compliance training contact the Sales team. 

General Insurance Code of Practice 2014 Upgrade Program (COPU14)

 Fee

$77 inc GST 

1 - 2 hours

 Duration

 Delivery

Online

 CIP Points

3 CIP Points

 Level

Introductory

To enrol, download the Compliance Solutions Enrolment Form.

Who should enrol?

Familiar with the Code of Practice and only need to learn about the new changes? The General Insurance Code of Practice 2014 Upgrade Program (COPU14) provides participants with an overview of the changes to the General Insurance Code of Practice, as a result of the 2014 review. It is designed for people who are familiar with the Code of Practice.

Benefits and features

This module comprises of an overview of the changes to the General Insurance Code of Practice, as a result of the 2014 review, and includes quiz questions through the module. It is designed for people who are familiar with the Code of Practice, and specifically need to know what's changed as a result of the review.

To find out more or to organise your organisation's compliance training contact the Sales team.